ORDER PROCESSING

It typically takes 1-2 business days for orders to process and to leave our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received Shipping costs may vary depending on weight, postal code, and the shipping method. Remote locations may require additional time for delivery.

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ORDER TRACKING

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order, visit the My Account area. You will need to sign in to access your account information. If you receive your confirmation email after 2 PM EST on a Friday, please allow until the following Monday for tracking to become available.

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Packages do not ship on weekends or the following US holidays:
New Year’s Day
Martin Luther King Jr. Day
President's Day
Memorial Day
4th of July
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Christmas

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RETURNS & EXCHANGES 

Unfortunately, all sales are FINAL! There will be no return or exchange under

any circumstances due to hygiene purposes.

If you received the wrong order please contact us immediately!

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If any item in a customer's order is missing, we will ship the missing product that was originally purchased at no cost to the customer. In this instance please contact us, be sure to include your order number along with your full name.

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Pink Nail Lounge takes pride in properly packaging items for shipment. Any damages that occur while in possession of USPS or UPS we are not responsible for.

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